Your telephone service and mail service in Düsseldorf

Our telephone service for you

With our ecos telephone service, your company can be reached anytime, wherever you are at the moment:

  • in a conference room at a meeting
  • in a meeting room for a client discussion
  • working quietly in your office 
  • on a business trip and not available 
  • sick at home, or simply when you want to enjoy your vacation.

 

Our courteous service team personally, professionally and warmly receives calls on your behalf from your customers and business partners,

just as you or your own hired office staff would do. We expertly create conversation documentation for you and forward the information to you according to your instructions: by text message, email, fax or flexible call forwarding.

Our dual-language office team (German and English) also makes you reachable for your international contacts. We work with a more personal approach than a call center, and our small, permanent staff team means they are highly recognizable again to your customers and business partners. Just look at us as the reception desk for your office.

You decide when and with whom you would like to speak on the telephone, can prepare for your discussions and optimize your work processes and appointments so you can increase customer and employee satisfaction.

You decide when and with whom you would like to speak on the telephone, can prepare for your discussions and optimize your work processes and appointments so you can increase customer and employee satisfaction.

Our mail service for you

When you book our ecos mail service, you can use our address as your postal address in Düsseldorf – and we can add your company nameplate at the main entrance if you wish. Our service team receives all your mail (including registered mail, official mail and packages) and processes it for you if you wish.

Your office mail can be forwarded to you according to your instructions, or you can pick it up during business hours at the ecos office center.