Principles of cooperation based on mutual trust
- All calls are answered personally in your name
- No callers are kept on hold
- You get the full benefit of our know-how from 15 years of experience
- We employ only specially trained, permanent staff
- Where necessary, our staff will be trained to meet your requirements
- All our employees are bound to professional secrecy by contract
- We guarantee that the data of each customer are kept separate and that inter-customer information transfer is excluded
- Virtually no risk of staff shortage
Principles of trouble-free data access
- The online diary is installed on the computer system of a leading provider with multiple Internet connection
- The access rate is close to 100%. Servicing invariably takes place during the night, outside business hours
- Two separate servers are used. If one server fails, the second will immediately take over
- Data backup takes place on the second server without delay, "just in time"
